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AR Services

AR Services (ARS) is a Central Business Office, self-pay billing, payment plan management and medical financing company owned and directed by a subset of Western Healthcare Alliance members and housed together with A-1 Collection Agency in a limited-liability company, Healthcare Management, LLC (HCM).  Through this corporate structure, ARS distributes equity to those participating in programs semi-annually to offset costs and improve the bottom lines of rural healthcare providers.

With a dedicated healthcare focus, ARS works with critical access hospitals, large health systems, physician groups and skilled nursing organizations to provide experienced billing services. ARS understands that business offices and finance departments in rural locations are often under-staffed and overburdened with work and can help relieve that burden.

ARS’s friendly financial counselors help patients’ navigate and manage their account while working with the healthcare provider’s billing process. ARS’s solutions are designed for rural and community facilities looking to help their business office and finance departments become more efficient, while making patients happy with the billing and collections process.

Contact

Pilar Mank, Director, Outreach
970.986.3590 | Email Pilar

Education & Resources

HFMA

Central Business Office

AR Services (ARS) is aware of the challenges rural healthcare leaders have with limited resources and lean infrastructures, which can make comprehensive revenue cycle management challenging and costly.

ARS provides cost-effective operations, improved cash flow, decreased denials, reduction of days in accounts receivable with reporting and consistent communication. ARS works within your existing billing infrastructure to provide your facility comprehensive Revenue Cycle Management, providing patient-friendly, knowledgeable staff who specialize in rural and community hospitals
and clinics.

ARS’s services include complete and streamlined eligibility verification, medical billing, A/R follow-up, payment posting, and more.

Additional services:

  • Commercial billing
  • Government billing (Medicare, Medicaid, Medi-Cal)
  • Claims edit scrubbing
  • Cash posting
  • Eligibility verification
  • A/R follow-up
  • Credentialing
  • Remote coding

Contact

Pilar Mank
Director, Outreach
970.986.3590
Email Pilar

Fact Sheet

Download Fact Sheet

Early-out Self-pay

We know your hospital may not have the resources to pay a dedicated team focused solely on billing.  Often the staff you do have, wear many hats and don’t always have sufficient training to provide all of the options available to patients.

AR Services (ARS) can help with self-pay billing and payment plan. Through ARS you can customize a program that fits your individual policy and ensures the bills are sent in a timely manner.

Program Solutions:

  • 30 Day Program acts as a buffer between in-house billing and bad debt collections.  ARS sends statements, create and manage payment plans and post payments in our office.
  • 60, 90, & 120 Day Program augments your in-house collection cycle.  ARS contacts patients regarding their accounts via monthly phone calls and statements.  Through these programs, ARS staff stresses payment in-full as well as create and manage payment plans.
  • Payment Plan Management ARS manages existing time-pay accounts by sending regular statements, receiving and monitoring payments, and handling all patient contact.

Contact

Pilar Mank, Director, Outreach
970.986.3590 | Email Pilar

Fact Sheet

Download Fact Sheet

Medical Financing

There are some patients who have the desire to pay their healthcare bill, but lack the resources to do so.  It can be a challenge trying to determine the best course of action for these patients especially when you have limited time and dedicated staff to manage these accounts.AR Services (ARS)  provides a new payment option for those patients that need to pay their bills over an extended period with interest. Patients can sign up without a credit check and the risk of being reported on their credit report. ARS will then manage the payment arrangement for you, thereby alleviating time and resources so you can focus on providing the best care possible.Highlights

  • Everyone with a balance of over $500 qualifies for the program.
  • Sign-up fee is only $25.
  • Patient is charged 12% interest and there is no pre-pay penalty.
  • Monthly payments are affordable and tailored to the individual.
  • Facility receives the full amount of the principal over the term of the loan.
  • Late notices and follow-up calls are made by AR Services.
  • Delinquent accounts are turned over to A-1 Collection Agency, sent back to the facility, or to another collection service of choice.

Contact

Pilar Mank, Director, Outreach
970.986.3590 | Email Pilar

Fact Sheet

Download Fact Sheet