A-1 Collection Agency (A-1) is owned and directed by a subset of Western Healthcare Alliance members and housed together with AR Services in a limited-liability company, Healthcare Management, LLC (HCM). Through this corporate structure, A-1 distributes equity to those participating in programs semi-annually to offset costs and improve the bottom lines of rural healthcare providers.
With a dedicated healthcare focus, A-1 works with critical access hospitals, large health systems, physician groups and skilled nursing organizations to provide experienced collections services. A-1 understands that business offices and finance departments in rural locations are often under-staffed and overburdened with work and can help relieve that burden.
A-1’s friendly financial counselors help patients’ navigate and manage their account while working with the healthcare provider’s billing process. A-1’s solutions are designed for rural and community facilities looking to help their business office and finance departments become more efficient, while making patients happy with the billing and collections process.