Hospitals/Large Healthcare
Ideal for:
Turnkey Patient & Family Engagement Resources
Simple steps to safe and sound care for everyone depending on you.
Engaging patients and families with actionable healthcare knowledge is not just a best practice, it’s a necessity in today’s patient-centered care model. WHA partners with The Care Partner Project (TCPP) to help fill the gap.
There are proven quality and safety benefits when patients and families are informed and engaged in care.
Quality You Can Trust
TCPP’s Safe & Sound resources are grounded in best practices and align with the World Health Organization’s and CMS’s patient and family engagement priorities, giving your hospital a strategic advantage in meeting these standards.
Better Outcomes Through Health Literacy: Patients who understand their care plan are:
- 30% less likelyto be readmitted within 30 days.
- More likely to follow medication and treatment plans accurately.
Reduced Strain on Care Teams:Family Care Partners who are prepared and engaged act as effective allies in supporting their loved ones’ care and reduce communication gaps and administrative burdens.
Cost Savings for Members:Avoiding preventable readmissions and complications reduces penalties, and improves financial performance.
Improved Trust & Satisfaction:When patients and families feel confident and informed, they trust their care teams more, which can enhance HCAHPS scores and community reputation.
Stronger Safety Nets:Informed and engaged family members act as effective care allies, bridging communication and transition gaps, and helping prevent errors or complications. Patients with engaged family members are:
- Less likely to experience preventable complications.
- Better equipped to recognize early warning signs of issues to enabe timely intervention.
Create a Good Experience of Care with Safe & Sound PFE Resources
Download the Brochure
TCPP, a 501c3 non-profit, has been a leader in patient and family engagement for patient safety for over a dozen years, testing various approaches and resources at multiple test sites. The results are an array of tools that have been widely accepted, used, and endorsed by clinicians and patients alike.
BRAND AS YOUR OWN. EDIT AS YOU WISH. HOST ON YOUR SITE.
Forty, Simple “how-to” checklists for supporting patients.
** add image of checklists from this page…scroll down. PFE Resources for Providers – The Care Partner Project
- Focused on prevention: HACs, readmissions
- Everyday terms
- Friendly, collaborative tone
- One-page format, modern graphics
- In English and Spanish
- ADA accessible
- Host on your site
- One-week delivery
***Add icons from this link PFE Resources for Providers – The Care Partner Project
Plan & Support Hospital Care
Plan/Support Post-discharge Care
Prep for Doctor Conversations
Confirm Diagnoses, Surgery Decisions
Prep for Surgery & Support Recovery
Support Pregnancy, Birth, Recovery
Choose Palliative/Hospice
Screen Senior Residential Options
Customizable Branding
TCPP customizes their Safe & Sound checklists for each member per their branding guidelines. If needed, checklists can be edited to match a member’s process or practice.
Simple to Implement
Their “plug-and-play” checklists and videos require no additional training or heavy lifting from your already stretched teams. Add them to your patient portal, hospital TV channel, your intranet, and website to enhance the resources you’ve already invested in.
Share these tools digitally or in print to enlist patients and families in simple care tasks that can reduce staff time for bedside education and explanations.
Every subscription comes with an Implementation Guide and two coaching calls to help you get started and address any questions.
BRAND AS YOUR OWN. HOST ON YOUR SITE and TV CHANNEL.
Ten, Three-minute Videos (average time)
- Simple steps to avoid the most common HACs and readmission
- Warm, encouraging tone
- Focus on partnership, good communication
- Closed captioned
- Suitable for hospital channel programming
- Host on your site
- Spanish-language versions, 2025
Video Topic Library – Custom Branded for Your Hospital
**See this page for where I got the links and format as needed.
- How to Prep for Your Hospital Stay
- How to Prep for Your Planned Surgery
- How to Prep for Your Discharge
- How to Help Prevent a Staph Infection
- How to Take Care to Avoid Falling
- How to Help Avoid Medication Mistakes
- How to Help Prevent a Deadly Sepsis Infection
- How to Help Avoid Painful Bed Sores
- How to Help Avoid a Urinary Tract Infection
- How to Plan for Care at Home After Discharge
BRAND AS YOUR OWN. EDIT AS YOU WISH. HOST ON YOUR SITE.
Seven Record-keeping Forms
**add image of forms from this page, scroll down to see it PFE Resources for Providers – The Care Partner Project
- Simple, handy forms to track medications, tests, pain, more…
- Forms to plan and organize support team/services for post-discharge care (medical and ADL)
- Printable
- Most electronically fillable
- Easy to share
- Host on your site
Contact
Karen Curtiss
Executive Director, The Care Partner Project
847.208.6074
karen.curtiss@carepartnerproject.org
thecarepartnerproject.org