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Five WHA Members Among 530 Top Hospitals for Staff Responsiveness

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Animas Surgical Hospital, Heart of the Rockies Regional Medical Center, Southwest Memorial Hospital, UCHealth Yampa Valley Medical Center, Vail Health Hospital Were all listed by Becker’s. CMS shares 10 HCAHPS star ratings with Becker’s based on publicly reported HCAHPS measures. The staff responsiveness star rating combines data from two HCAHPS survey questions and summarizes how quickly patients felt they received help after pressing the call button or asking for help to use the restroom or a bedpan.