Member News
Family Health West Receives Five Star Rating from National Rural Rating System
“Service excellence shows up in the moments patients remember: whether we listen, explain their care clearly, respond when they need us, and help them feel prepared to go home. Their feedback tells us where we’re doing well and where we can improve. A five-star rating is meaningful recognition. But our goal has always been to earn our community’s trust with every patient, every time—and to keep getting better.” – Lori Randall FHW CNO/COO
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