Member News
CNO at Mt. San Rafael Hospital Named on Becker’s List of 360 Hospital & Health System CNOs to Know
Congratulations to WHA member Shannon Castellano, CNO at Mt. San Rafael Hospital, for being named on Becker’s list of 360 hospital and health system CNOs to know!
Shannon Castellano. CNO of Mt. San Rafael Hospital and Clinics (Trinidad, Colo.). Ms. Castellano is responsible for overseeing all hospital and clinic nursing departments and ensuring the highest standards of patient care. Her leadership encompasses daily operations, strategic planning, and the implementation of clinical practices that prioritize patient safety and quality care. Ms. Castellano has successfully driven innovation in nursing by integrating evidence-based practices and advanced technologies, including remote patient monitoring and telehealth services. Under her guidance, the hospital has experienced improved patient satisfaction scores, reduced readmission rates and high safety ratings due to her comprehensive overhaul of nursing protocols. She is also dedicated to talent management, fostering a supportive work environment that enhances staff engagement and reduces turnover. She actively promotes professional development through training and mentorship, preparing the nursing team for future healthcare challenges. In addition to her operational roles, she emphasizes community outreach and patient-centered care, ensuring that patient voices are heard.
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