WHA In-house Services
WHA is committed to supporting members and helping them succeed in their communities.
WHA has you covered from education to mentorship and beyond!
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It can be challenging to ensure quality training for healthcare and business leaders in our rural communities. Often times staff will have to travel far for expensive classes while managing busy schedules. WHA has been providing leadership education for over 15 years. We listen and respond by providing leading experts in relevant topics for today’s leaders.
Leadership Academy focuses on different areas geared toward improving performance and motivating staff to be the best they can be. Classes are based on attendee feedback and suggestions.
Contact
Bobbie Orchard
Marketing & Program Development Director
970.683.5223
bobbie.orchard@wha1.org
Are you part of a rural healthcare network that is new or needs guidance on how to grow? Do you have a new team that needs guidance on how to lead a network?
WHA can help!
With over 35 years’ experience in rural healthcare and networks, WHA understands the importance of solid partnerships and how to collaborate in new and creative ways.
Contact
Angelina Salazar
Chief Executive Officer
970.986.3653
angelina.salazar@wha1.org
As healthcare leaders, who do you turn to when you need help, advice or just want to kick around some new ideas? Who do you ask about experiences with a particular vendor or consultant? It’s important to realize that you are not alone in the obstacles you face on a day-to-day basis.
WHA’s Peer Networks provide a circle of peers with whom you can share ideas, experiences, fears, concerns, successes, and much more. Members feel safe to express themselves in a safe environment where they are not judged, and peers are there to support each other. Made up of peers just like you, your peer network consists of others in your role who can relate to your situation.
WHA’s Peer Networks also offer a platform to create solutions and programs that can help your organization save money and improve efficiencies. You don’t have to sift through everything on your own, your peers are here to help!
Contact
Pilar Mank
Administrative Director of Operations & Member Support
970.986.3590
pilar.mank@wha1.org
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P2P is a mentorship program for leaders within their professional fields. We have many experienced and knowledgeable leaders that can assist up-and-coming leaders within our WHA membership.
WHA members have been supporting each other for over 30 years and are some of the most innovative and resilient people in healthcare. This program allows members to share their expertise and wisdom with those wanting to advance without paying huge sums of money.
P2P is a six-month commitment for the mentor and mentee. The mentee will be matched with a mentor in their field. Each month the mentor and mentee will meet for 30 minutes.
Mentor
- Be a WHA experienced leader.
- Meet with mentee once a month for at least 30 minutes.
- Be available during the month for email communication.
- Keep all conversations and communication confidential.
- Use active listening and coaching skills to provide clear feedback.
- Meet with Pilar Mank twice during the six months.
Mentee
- Be a WHA member.
- Meet with mentor once a month for at least 30 minutes.
- Be respectful of mentor’s time.
- Be motivated and willing to learn.
- Take responsibility for creating the agenda for each meeting.
- Meet with Pilar Mank once per month.
Mentee Application
Most employees work in healthcare organizations to help patients, but they may not feel comfortable collecting money. How do you get your team excited about this effort? Point of Service Collections is not optional, it’s the new standard and it’s critical to align your processes and policies to back up your message.
We can help you establish a hardwired culture around upfront collections. We can help you train your team to think about point-of-service collections as more than just collecting payment; it’s about educating the patient.
In the era of increased price transparency, your patients are shopping for their healthcare services more than ever before. We can help ensure you provide a timely, accurate estimate to patients to position your organization now and into the future.
This program is built for those who want develop professionally and move into an administrative role/C-Suite position.
We know there are traditional courses you can take but might not get the soft skills needed to advance. Our new mentor program matches seasoned WHA C-suite members (CEO, CFO, CNO, VP, etc.) with staff members from other organizations to help them advance their skill set.
WHA members have been supporting each other for over 30 years and are some of the most innovative and resilient people in healthcare. This program allows members to share their expertise and wisdom with those wanting to advance without paying huge sums of money.
The WIP program will run for a full year, beginning in March of each year. There is no fee for mentors to participate in the program. Mentees each pay $200 per year to participate.
- Success is determined by goals set by mentee with mentor
- Meeting via Zoom is encouraged
- Chew and Chat sessions are to discuss leadership challenges with fellow peers
Mentee Application
“Having the opportunity to meet my mentor and exchange views on our positions was an enriching experience. Their guidance and extensive knowledge in the field provided me with invaluable insights and perspectives. I highly recommend this program to anyone seeking to broaden their understanding and grow in their career.”
-Rachel Gates
Compliance & Marketing Director
Pioneers Medical Center