Shauna joined Western Healthcare Alliance’s Community Care Alliance (CCA) in August of 2018 as the Population Health Manager. Shauna brings nine years of experience in healthcare to her new role, including a background as a paralegal in medical bill review, payer-provider dispute resolution and reimbursement compliance. She has a strong background in project management, operational efficiencies and office workflow standardization.
Shauna’s most recent professional experience was as a Practice Transformation Coach where she supported primary care physicians in both Denver metro and rural counties. In that role, she educated and instructed practices in goal setting to meet clinical quality objectives for various healthcare payers and programs including CPC+, NCQA and Health First Colorado’s key performance indicators.
Shauna’s background in communication and compliance, combined with her passion for population health in support of healthcare’s Quadruple Aim of enhancing the patient experience, improving population health, reducing costs and improving clinician experience, make her a great addition to the CCA team.