Pilar is the Director of Outreach for Western Healthcare Alliance and Healthcare Management. Pilar leads the Revenue Cycle group, facilitates the CFO Peer Network group, provides outreach services to increase member awareness of WHA menu of services, acts as the go-to resource for healthcare industry trends and information, provides dedicated customer service to ensure member retention, and spends more time member facilities.
Pilar joined the team in 2007 and has over 25 years of Customer Service experience. She has spent the past eight years in healthcare as an Admissions Manager, PFS Director, Consultant and Trainer on Admissions, Customer Service, and Upfront Collections and Charity. Pilar is currently an officer of HFMA, Colorado Chapter. She has served as board member of AAHAM, and has a certificate in Business Administration from Mesa State.