WHAnetworking to address rural healthcare issues...WHA

 

SERVICES

Medical Bad-Debt Collection

Self-Pay Billing & Medical Account Financing

Insurance Products

Employee Benefits

Capital Investment Cost Saving

Rural Health Careers Colorado

Leadership Academy

Laboratory Services Network

Short-Term Laboratory Staffing

Institute for Rural Health Leadership

Peer Review Services

Peer Networks

Laundry Services

Remote Pharmacy

Reference Laboratory Testing

 

 

Institute for Rural Health Leadership

Education – Consultation – Research – Business Development

Providing for the health and healthcare of a rural community is an absolutely unique experience. Small and rural hospitals are subject to the distinctive pressures and conditions existing within the governance, medical staff, employees, socio-economic, and political makeup of the local community. Surviving and thriving in this unique environment is a challenge requiring exceptional experience and skill. The Institute for Rural Health Leadership was created and constructed specifically to assist rural health leaders survive and flourish in this unique environment.

Education

The Institute will provide innovative educational opportunities for rural healthcare managers and administrative teams. The curriculum will be specifically designed to meet the exacting needs of small and rural healthcare organizations and equip rural leaders with the skills and tools necessary to be successful. The Institute’s goal is to assist rural healthcare organizations identify, recruit, educate, mentor, and retain the leadership talent they need to be successful today and in the future. A sample of Institute educational programming includes:

  • Principles of Rural Healthcare Leadership
  • Strategic Planning and Positioning for Success
  • Governance and Board Relations
  • Physician and Medical Staff Relations
  • Negotiation, Mediation, and Conflict Resolution
  • Marketing and Community Relations
  • Customer Loyalty and Service Excellence
  • Safety and Quality Analysis and Improvement

Consultation

The Institute will provide consultation services to in areas specific to the needs and success of small and rural leaders and their organizations. Consulting services will be provided by faculty of the Institute with experience in delivering quality services in the rural healthcare environment. The Institute’s goal is to provide consultation services designed to deliver the right information at the right time to help rural healthcare leaders and their communities retain and advance the quality of health and healthcare in their local communities. Example consultation services include:

  • Leadership Development / Teambuilding
  • Conflict Resolution / Mediation / Role Negotiation
  • Strategic Positioning / Business Planning
  • Benchmarking / Dashboards / Balanced Scorecard
  • Physician recruitment / Contracting / Employment
  • Governance / Board Relations / Trustee Development
  • Executive Coaching / Mentoring / Succession Planning
  • Video Conferencing / Telehealth / Telemedicine
  • Survey Preparation CAH / RHC / JCAHO

Research

The Institute will continuously research best practices and innovations in rural health management and leadership with a goal of continuously improving the quality of educational and consultation services. The Institute will conduct specific research and publish findings in areas of small and rural hospital survival, physician practice management, service excellence, employee engagement, clinical quality, and telemedicine. Custom research and analysis will also be available on an ad hoc basis. Research activities may include:

  • Critical Issues for Small and Rural Hospitals
  • Key Factors for Success of Rural Healthcare Organizations
  • Best Practices for Rural Physician and Key Staff Recruitment and Retention
  • How to Improve Safety, Quality, and Customer Service in Rural Hospitals
  • Successful Implementation of Telemedicine in Rural Communities

Development Services

The Institute will provide specific research, situational analysis, planning, meeting facilitation, and business development services to help secure the survival of rural health organizations and facilitate the successful implementation of special projects, new businesses, and shared services across regional/national rural health networks. The Institute will be available to the member organizations and clients for unique research and development services on an as needed basis.


Michele Lueck
Vice President of Development & Marketing
(970) 683-5227
(877) 877-683-5227 toll-free
michele.lueck@wha1.org

Carolyn Bruce
CEO
(970) 683-5203
carolyn.bruce@wha1.org